Services — Non-Emergency Medical Transport

Ambulette Service in Northern New Jersey

An ambulette is the non-emergency medical vehicle New Jersey and New York families know: a wheelchair-accessible van or stretcher vehicle with a trained crew, for planned trips rather than emergencies. Kapra runs a 12-vehicle ambulette fleet from Riverdale, covering Passaic, Bergen, Sussex, Morris and Essex counties.

Dialysis, hospital discharge, doctor visits, nursing home and hospice transfers — booked by phone or online, confirmed within one business hour.

What We Provide

One ambulette service, three ways to ride

Wheelchair ambulette vans

Mobility Assistance Vehicles with hydraulic lifts and secure tie-downs. Bring your own chair or use ours. Wheelchair Transportation

Stretcher ambulette

Ford Transit stretcher vehicles with BLS-certified EMTs for patients who must travel lying down. Stretcher Transportation

Ambulatory rides

For patients who can walk with help but should not drive or take public transport.

Door-through-door care

From the front door to the appointment and back, with help at every step.

Medicaid, insurance and private pay

NJ FamilyCare and all major insurance billed directly; clear private-pay quotes.

Ambulette vs Ambulance

Which one do you need?

An ambulance is for emergencies and medical care en route: call 911. An ambulette is for planned, non-emergency trips when a patient cannot safely use a car or public transport — a wheelchair, a stretcher, oxygen, or simply a steady hand. Kapra is a non-emergency provider: every trip is scheduled, and every vehicle is staffed and equipped for the patient booked.

Why Families and Facilities Choose Kapra

Why families and facilities choose Kapra

  • Family-run in Riverdale, NJ since 2013
  • BLS-certified EMTs and drivers trained in safe transfers
  • 12-vehicle fleet: wheelchair vans and stretcher vehicles, inspected regularly
  • Oxygen-equipped and bariatric-capable
  • HIPAA-compliant; fully licensed and insured
  • Mon–Sat 3:00 AM – 8:00 PM for early dialysis and late discharges
Where We Transport

Where we transport

  • Dialysis centers
  • Hospitals and outpatient clinics (including discharges)
  • Physician offices and specialist visits
  • Nursing homes, assisted living and rehabilitation facilities
  • Hospice programs
  • Private residences

Need an ambulette?

(551) 326-9573

Mon–Sat 3:00 AM – 8:00 PM · Sunday Closed

FAQ

Common questions about ambulette service

What is an ambulette?
A non-emergency medical transport vehicle — usually a wheelchair-accessible van or a stretcher vehicle — with a trained crew, used for scheduled trips such as dialysis, doctor visits and hospital discharges. It is not an ambulance and does not respond to emergencies.
Does Medicaid cover ambulette service in New Jersey?
NJ FamilyCare covers eligible non-emergency medical transportation. Bring your Medicaid ID when booking and we handle the billing directly.
Can you transport a patient on a stretcher?
Yes. Our stretcher vehicles carry BLS-certified EMTs and are oxygen-equipped.
How far ahead should I book?
Same-day service is often possible — call (551) 326-9573. Online requests are confirmed within one business hour.
Which areas do you serve?
Passaic, Bergen, Sussex, Morris and Essex counties in Northern New Jersey.
Book Ambulette Transport

Request your transport now

Fill out the form and we'll confirm your booking within 1 business hour. For same-day transport, please call us directly.

Same-day: call (551) 326-9573
HIPAA-compliant — your info is protected
Confirmation within 1 business hour
Family members may ride along at no cost
Call for Same-Day Transport

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